Etiqa Joins Industry Lead Body NATAS in Leading Travel Excellence as Official Travel Insurer

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SINGAPORE – Media OutReach – 22 January 2020 – Etiqa Insurance has been named as the NATAS Official Travel Insurance Partner by the National Association of Travel Agents Singapore (NATAS) from 2020 to 2022. With a vision to be the Travel Insurer of Choice in Singapore, Etiqa is committed to working with NATAS and its members towards sustainable growth and profitability in the travel industry.

Amid the development of new technologies and faster innovation cycles in the local market, Etiqa — the insurance arm and a member of Maybank Group – recognises the need for significant partnerships to build an effective ecosystem, and has pledged support to NATAS and its members to strive towards service excellence, agility and the delivery of quality customer experiences.

“Outbound departures by Singapore residents had crossed the 10 million mark in 2018 and will heighten in the next few years. NATAS has always been a strong advocate of travel insurance and believes that a comprehensive travel insurance is fundamental to smart travelling. The association is excited to partner Etiqa Insurance to effectively drive this message across to all travellers via the biannual NATAS Travel Fairs and various marketing outreach initiatives. Beyond the NATAS Travel Fairs, we envisage this collaboration to unlock new possibilities in strengthening the value propositions of the travel agency community,” remarked Mr Steven Ler, President of NATAS.

The upcoming NATAS Travel Fair (Travel 2020) is set to be from 21 to 23 February at Singapore Expo Halls 4B and 5. Each fair draws over 100,000 visitors on average, bringing together a host of outbound travel agents, national tourist organisations, airlines, hotels and other travel-related services.

“We are honoured to be named the NATAS Official Travel Insurance Partner and appreciate the opportunity to work collaboratively with the players in this key economic service industry. From trend, technology and travel ecosystem, we want to play a part in our partner’s strategies and together develop solutions that could push ideas to a new level, and let our brands win the hearts and minds of travellers. We will mobilise our best resources for the upcoming NATAS fairs where we will showcase our services and provide seamless, reliable and smart experiences to travel partners and consumers alike,” said Jazzreal Wong, Head of Direct Business of Etiqa Insurance Pte. Ltd.

Known for its fast and easy claims experience, Etiqa is the first and only insurer in Singapore to offer automated flight delay claims upon three consecutive hours of delay, as compared to the industry’s norm of 6 hours’ delay1. Besides travel insurance, Etiqa offers a comprehensive suite of life and general insurance.

In 2019, Etiqa ranked among Singapore’s top 1000 corporations and SMEs for the second year running. The online insurer has also been recognised for being the ‘Most Innovative Insurance Firm” and “Most Innovative Finance Firm” at Global Brands Magazine Awards 2018 and 2018 World Finance Markets Awards respectively.

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