NTUC LearningHub Survey: Adaptive Skills Most Critical to Business Viability in Covid-19 Era, According to Employers

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Media OutReach - NTUC LearningHub

SINGAPORE – Media OutReach – 5 June 2020 – Amid the Covid-19 downturn, adaptive skills top the list of workforce competencies that employers in Singapore consider critical to surviving the economic impact of the coronavirus outbreak. This is one of the key findings in the recent NTUC LearningHub’s Employer Skills Survey report.

The survey, which was conducted during the ‘circuit breaker’ in April 2020 with business leaders across Singapore, aimed to uncover the most in-demand skillsets in the Covid-19 era. The findings include the top skills by industry: Built Environment, Essential Domestic Services, Lifestyle, Manufacturing and Professional Services, and Trade and Connectivity.

Overall, adaptive skills such as ‘Adaptability and Resilience’ (voted by 56%), ‘Teamwork and Collaboration’ (voted by 52%) and ‘Innovation’ (voted by 49%) had superseded digital-related competencies including ‘Digital Marketing’ (voted by 44%) and Project Management Skills (voted by 43%).

In addition, two in three employers (65%) deem ‘improving soft skills or adaptive skills’ an imperative when sending their workers for training during this period, further underpinning the significant emphasis that businesses are placing on this competency.

Commenting on the findings, NTUC LearningHub’s CEO Kwek Kok Kwong says, “As we enter phase one of re-opening the economy, we face a new normal. And as the changes persist, so will the enduring importance of adaptive skills in helping workers and companies remain resilient. Workers must actively identify gaps in their current skillsets to determine the areas in which they need to upskill to keep pace with evolving labour market demands.”

“Adaptability and Resilience are especially pertinent during these uncertain times as workers would need to adjust to new work environments, with remote working being a key aspect. They will also need to be equipped with the skills that enable them to quickly recover from challenges arising from the downturn, while keeping up the morale of their teams. In addition, Teamwork and Collaboration skills would help workers cope with the evolving world of work as they help increase productivity and spur innovation. This in turn will help accelerate business transformation.”

About NTUC LearningHub
NTUC LearningHub was corporatised in 2004 with the vision of transforming the lifelong employability of working people. We work with both corporate and individual clients to provide learning solutions in areas such as Infocomm Technology, Healthcare, Employability & Literacy, Business Excellence, Workplace Safety & Health, Security, Human Resources and Foreign Worker Training.

To date, NTUC LearningHub has helped over 21,000 organisations and achieved over 2.5 million training places across more than 500 courses with a pool of over 400 certified trainers. As a Total Learning Solutions provider to organisations, we also forge partnerships and provide a wide range of relevant end-to-end training solutions and work constantly to improve our training quality and delivery.